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i'm bob potter. it is here you can find stuff.

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I just got off the phone with Apple. If there is one thing you can learn from Apple (and there are tons of things they do right), it is good word-of-mouth worthy customer service. (See, I’m telling you right now!)
I called to find out if iMovie has a feature and was dissapointed to find out it doesn’t have what I need. So I asked if there was a place I could request a feature and the specialist said, “Yes, just go to www.apple.com/feedback and the marketing and product development team will recieve it.”
I think back to the businesses I’ve worked with and none of them have anything like this setup. It’s just simple.

I just got off the phone with Apple. If there is one thing you can learn from Apple (and there are tons of things they do right), it is good word-of-mouth worthy customer service. (See, I’m telling you right now!)

I called to find out if iMovie has a feature and was dissapointed to find out it doesn’t have what I need. So I asked if there was a place I could request a feature and the specialist said, “Yes, just go to www.apple.com/feedback and the marketing and product development team will recieve it.”

I think back to the businesses I’ve worked with and none of them have anything like this setup. It’s just simple.