August 2008
2 posts
7 High ROI Web Design Priorities
I know your time is limited (but I want to share this for your benefit), so here are seven high return redesign investments:
Make it simple for you to listen to and talk with your customers. This could be a blog or discussion forum.
Professional, appropriate, and attractive design. This includes high quality images.
Well thought out and easy-to-use navigation. If your prospects can’t find...
The Long-Tail of Customer Service
With so many businesses promising one thing (think those big juicy hamburger ads from McD’s) and delivering another, Les Schwab still amazes me every time I pull into their parking lot. See, Les Schwab employees don’t wait for me to come to them, they run (literally) to me, find out what I need, and direct me to where I need to go - just like their ads promise.
Les Schwab does so many...